IT Support
We start off by listening. We want to understand what your company does and what your aspirations are. Together we can figure out what solutions your business needs to be able function, grow and prosper.
The range of IT services we offer include:
Helpdesk & User Support
Our helpdesk is open around the clock which means that our 24/7 clients can always speak to an engineer when they need to. No question is unwelcome – we are here to help.
Remote Support
We work hard to make the products and services we supply remotely supportable. This enables us to proactively support you in the background without getting in your way.
Microsoft 365
Microsoft 365 is a widely used business tool, constantly evolving its offerings. We keep up with new functionality and provide guidance on the bits that we think you will find useful.
Network Management & Security
We will assist in building and maintaining a robust network infrastructure that supports your business, ensuring its seamless operation and functionality.
Cyber Essentials
Cyber Essentials is a comprehensive cybersecurity strategy that can massively reduce cyber risk. We can help you achieve CE standards, demonstrating that you have a serious approach to cybersecurity to your clients and staff alike.
Anti-Virus
We deploy and manage Anti-Virus as a matter of course for our supported clients. However, AV alone is no longer enough when it comes to protecting your business against modern threats. We will guide you through the rest of the options and work out a security plan that fits your business.
Backup & Disaster Recovery
Our flexible backup products allow you to protect your data wherever it is stored. Our solutions are scalable so that you only pay for what you need, when you need it. We manage the whole process so that you can rest assured that your data is protected.
IT Procurement
Through our channel partners we can source almost any kind of IT equipment and software. We can help you manage warranties and renewals.
Asset Management
We will maintain your asset register and we can hold and manage your inventory of spares ready for deployment at a moment’s notice.
Device Management
We proactively monitor and manage all company devices. Our patch management regime covers not just your Windows environment, but many commonly used business applications too.
Cloud Solutions & Hosted Services
Our experience and visibility of all systems across our client base, lets us help clients to find the hosted services that fit together and provide the best overall solution for them.
Systems Integration
Our developers can make your data flow from one system to another to avoid time consuming and error prone manual processing.